Refund Policy

Eligibility for Refunds

1.1. Refunds are not available for cancellations due to change of mind within 2 days of service commencement.

1.2. Refunds may be considered for service errors on CrewXpress's part.

Refund Process

2.1. All refund requests must be submitted through our customer service center.

2.2. Refund requests will be reviewed within 48 hours of submission.

Refund Method

3.1. Approved refunds will be credited to the original form of payment.

3.2. Processing time may vary depending on the payment method and financial institution.

Non-Refundable Items

4.1. Certain items or services may be designated as non-refundable; these will be clearly marked at the time of purchase.

Exceptions

5.1. CrewXpress reserves the right to make exceptions to this policy on a case-by-case basis.

By using CrewXpress services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, Privacy Policy, and Refund Policy.